Testimonials
“Rennie, Monica and the Staff in the Irvine office have all been of great support. Rennies follow up with my lender and keeping up to the minute in the communication loop has been great!! Unfortunately the twist and turns can be unpredictable in the modification process but having a team in my corner like Monica’s staff MAKES A WORLD OF DIFFERENCE. Thank you for all your support and keeping our family informed with your timely updates and guidance with our Home Loan Modification.”
“I was very happy with the service and dedication we received from Monica and her staff. Natasha kept going round after round with the bank. I am very happy with the job that Natasha did getting the first and second to both agree on the short sale.”
“We are very pleased with Monica and her professional staff! they are doing a great job with our home modification case. We always feel free to contact them anytime and we do receive our response right away.”
“La abogada monica Centeno me esta ayudando en mi modificacion estoy contento con el servicio que meda su grupo de trabajo siento que si vamos a ganar este caso con bank of america que se han puestos muy duros con los clientes yo se quesi lo vamos a lograr gracias”
“Monica was very helpful in assessing my situation. Though she was not able to provide help, she was up front and very honest during the whole consultation. (This is in contrast to at least 3 attorneys in town who wanted money from me before even asking me about my situation.) I definitely would not hesitate to contact Monica if my situation changes in the near future.”
“**I AM HONERED TO WRITE THIS REVIEW FOR MONICA CENTENO & HER STAFF** After losing my job, I KNEW I would also lose soon my home. I have worked in a law firm & I interviewed attorneys, none of whom I wanted to represent me. Monica, due to her expertise in loan modications. I actually MET with Monica, & she explained the process, time frames & what she could & could not do. She was professionial, honest & extremely knowledgable. Her ENTIRE staff is exactly the same, because not only does Monica & Natasha (my caseworker) CARE & WORK for their clients, they keep me informed & up to date on my case.”
“I was referred to Monica by a friend who had her loan modified and I was very impressed by the figures. My deepest concern is my interest-only mortgage loan so I thought I could get a modification also. However, my mortgage loan does not expire until two years from now so Monica told me I should wait until then. Monica and her staff were very friendly and comforting to my husband and I. I would definitely recommend her to family and friends and I will see her in two years from now.” - Helen Dias
“Monica and her staff were very professional and pleasant to deal with. Monica helped me wade through so much of the misinformation I had come across during my attempts at loan mofification. Unfortunately, Monica didnt believe I qualified for loan modification at this time. I applaud her honesty and straightforwardness during a time when I needed it most. Without a doubt, I would consult her again and/or refer friends.”
“I believe that Monica is honest, competent, and has the credentials to do what she says she will do. My only fear/concern is that after fronting all that money, which was a lot for me, is that the loan mod may not go through. This will put more stress on me when Im trying to not touch my savings until absolutely necessary so that my commitments/obligations are met. Attorney Centeno: I completely understand your concerns and know how difficult it is to find someone you can trust to not only know what to do but how to go about getting it done. That is why I don’t take a case I don’t believe in. If I don’t think I can get the job done – I just don’t take the case. Part of our mission here is to relieve the stress level of our client. I often tell people – I am not selling hope, I can either help you or not. If I believe I can, I take the case and do everything I can to get the job done.”
“I have been referring business to Monica for most of this year. The follow up and communication with her staff has always been professional. They demonstrate empathy and a clear understanding of the current state
of the mortgage industry. Both are necessary to help my clients resolve their mortgage situation. I am grateful to have a resource like Monica and her team to refer my clients to.”
“Monica and her team have worked tirelessly with JPM Chase on our modification. They have corrected all of Chase’s mistakes and kept the process “on track” when Chase transferred my file to the wrong department. We are still battling through the process but it looks promising. I am optimistic that Monica will be able to get Chase fulfill their promises! Natasha has been an incredible resource for us to have in this long process. She has been patient with all our questions and always gets back to us promptly. Additionally, Monica has made herself available to answer questions & guide us through the critical decisions. I couldn’t ask for a better advocate to deal with our lenders!”
“Monica I wanted to take some time and let you know that you and your staff have been great. As you know the first attorney, I had dropped the ball and did nothing on my loan mod for 3 month you picked up my application in February and now in September we are finely seeing some movement on my application. I wanted to let you know that I no how busy you are but I thank you for always answering my questions and concerns. As you know up until December of 2008, I have never missed a house payment and had an 836 FICO score this has been very hard road for me to travel down. I have lost weight and many sleepless nights. You and your staff have given me comfort and hope that we will get my terms and conditions from the lender and I can stay in my house and keeping moving forward. I wanted to highlight Natasha she has gone above and beyond in my opinion. She gets back to me right away and has shown me a lot of compassion. Anyone who is going through the process can relate to the stress and Natasha has helped relive my stress. Monica it speaks very highly of you and your firm to have such great employees and I am sure you are very proud of the wonderful job that they do. I have recommend you to a client’s daughter in Reno I do not know if you were able to help her but I will send you anyone who need a great Attorney with a caring staff of people.” - Thank you, Ron
“We have been working with Monicas office for quite some time now and are still in the prosses of remodifying, but so far Monica, Natasha, Rennie and staff have all been wonderful. Natasha has been especially patient and informative. Some moments have been rocky, but overall thier work has made me feel confident that we will have a positive outcome. Thanks so much for all your efforts!”
“Natasha, Monica, all of the staff I have dealt with are very professioanl and also compassionate. They care about their clients beyond the results of the transaction. Even though their fee was fixed, they spent whatever time was required to get the best results.”
“Looking back at our experience with Atty. Centenno, I would consider it as a blessing. Our loan was transferred to her care at the very last minute. Atty. Centenno did her best to try and get our loans modified by our lender in no time before the foreclosure process begins. She is very professional and know exactly what shes doing. I would highly refer her to any of my friends and relatives who are having problems with their mortgage payments. Regarding her staff, we mostly deal with Natasha. This lady is a real asset to Attyy. Centennos firm because shes very prompt in returning your e-mails and phone calls. Good job!”
“Before we knew of Monica, we went to US Home Bailout. (That experience is a whole other story.) They, of course, promised to help us modify our mortgages, with payment up front of $1500. Luckily, my husband heard Monica on the radio and she got us in right away. After reviewing our financials, she honestly informed us that we made too much for a modification, but still provided her time (until about 6pm) and expertise to discuss w/ us what to expect should we find ourselves in more of a hardship. We greatly appreciated her honesty and would gladly recommend her to everyone we know who needs real help, not empty promises.”
“Monica is an excellent attorney. I believe that Monica and her friendly staff works efficiently with my needs. Everything was done within a timely manner. Ive felt that I was treated respectfully. I would recommend her to anyone who needs help with their loan modification.”
“Six months ago when Atty Monica Centeno was introduced to us for loan modification of our primary residence and a couple of rental properties which were in jeopardy because of economic turmoil. We are just so lucky because we found the right person who have helped us so diligently well with our dilema. She is not only so lovely and beautiful but most importantly does extra mile to accomodate our concerns. Her staff were also very knowledgable about what they are doing. We recommended her office to some of our friends and families because of their expertise and experience. A great legal person that gives you the best result. Thanks Atty Centeno and staff for all your your best effort!”
“We were introduced to Attorney Monica Centeno by a friend of ours that was very pleased with the service her office provided. The entire staff was friendly and very helpful. We came in for a free consultation and at that point it was determined that we did not qualify for a loan modification. Monica was very honest and upfront to not accept our money for a lost cause, and she took extra time to provide us with other options worth considering. She has significantly reduced mortgage rates for our friends. We were so impressed with her, and have been recommending her services to others since.”
“The office has been so helpful with our modification and so far everything is going smoothly, we are now on the 3rd month of our trial period so we are hoping that everything goes well until we have our final agreement, and thats because of all the hard work of Atty Monica Centeno and all her staff. I hope that you can help more homeowners like us save their houses. Thank you.”
“Monicas office was very professional and efficient they answered all my questions and made me feel safe that they would be handling my financial affairs. I would refer anyone to them with great confidence.”
“We came away feeling relieved and much more at peace with our home crisis after meeting with Attorney Centeno. She is both professional and compassionate as well as very knowledgeable. Her staff is excellent. We feel we are in good hands regarding our loan modification.”
“Wonderful and honest, the best attorney and staff ever,I feel very blessed to have found her!”
“Monica,s office did a great job on my loan modification. They go the extra mile. They reduced my payment my $800 a month.”
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